Starter Vape Kit customs: walkthrough
If you are comparing three quotes for starter vape kit, compare the paperwork first. Test reports, artwork files, batch coding and the replacement clause tell you more about a supplier than the unit price on page one.
Published 16 May 2025 · VapeWholesaleHub · Reading time 9 min
After-sales, replacements and reorders
Starter Vape Kit is a specification decision before it is a price decision. Get the resistance, the capacity and the packaging right and the price conversation becomes short. Get them wrong and no discount will rescue the order.
Every account gets a named contact who has actually seen the product. Being passed between three people to answer one question about a coil resistance is the fastest way to lose a buyer, so we do not organise support that way.
For private label accounts we hold the artwork files and the approval record. Rebranding a line eighteen months later is then a file update instead of a redesign.
Lead times, freight and landed cost
Transit times move with the season. Book space early for Q4 and around Chinese New Year, when factory output pauses for two to three weeks and freight rates tighten at the same time.
Damage in transit is nearly always a packing decision, not bad luck. Double-walled cartons, internal dividers and a drop-tested configuration cost a little more and save the argument at the other end.
Getting the documents right
If you sell into a market that requires child-resistant packaging, say so at quotation stage. Retrofitting a CR closure onto a finished bottle design usually means a new mould and a four week delay.
Advertising rules are stricter than product rules in most markets. Claims about cessation, health or comparative performance should stay off packaging and off your product pages unless your legal team has signed them off.
- Mixed SKU cartons to spread first-order risk
- Specification locked in writing before production starts
- Reference sample retained from every batch
- Private label files archived for future rebrands
- Standing reorder schedule with a fixed cut-off
- Cartons drop-tested and pallet-counted for clean freight
What we test before a carton is sealed
Leak complaints almost always trace back to one of three things: an over-torqued centre post, a seal that sat in a hot container, or a fill volume pushed past the design limit. We cap fill volume slightly below maximum for exactly that reason.
We photograph the packing station during production for volume orders. It is a small thing, but it settles most arguments about what was actually in the carton before it was sealed.
Specification summary
| Battery | 350 mAh |
| Pod capacity | 2.5 ml |
| Coil resistance | 1.0 ohm |
| Included | Device, pod, cable |
| Charging | USB-C 5V/1A |
| Packaging | Blister pack |
| Minimum order | 300 units per SKU, mixed cartons allowed |
| Lead time | 12 working days after artwork approval |
We would rather lose an order at quotation stage than explain a mismatch after delivery, which is why the specification conversation comes before the price conversation.
Frequently asked
How long does production take?
Around 18 working days after artwork approval for stock configurations, plus transit. Custom runs add roughly a week for tooling and a physical dummy. We confirm the date in writing on the order acknowledgement.
Do you support private label?
We do. Send your artwork or your brand direction and we will return a digital proof, then a physical dummy for colour approval. Packaging files stay on record so a rebrand later is a file update rather than a redesign.
What happens if part of the order is defective?
Report within seven days with photos and the batch code. Confirmed defects are replaced or credited on the next shipment. The failure is logged by mode and batch, and reviewed monthly with the factory.
Related reading
Need a quotation on starter vape kits?
Send destination market, target price and quantity. Same-day reply on working days.
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